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FAIS Complaints Management Course

A short overview of the FAIS Complaints Handling procedures as required by the Act. Learn all about Complaints Policies, procedures, responsibilities and the important role-players.

With a FAIS license there comes the responsibility of treating customers fairly with regards to any complaints they might have. Ensure you know what to do in the event of such a complaint.

The pass rate for this course is 65%.

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FAIS Complaints Management Course

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